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Programme

Intensive and time-efficient program consists of two modules, each module lasts for two days.

1st module: Planning the improvement of business processes (carried out by Vlerick Business School, Belgium)

14th and 15th June 2013, at the Faculty of Economics Ljubljana University

  • The overview of approaches for improving business processes: business process management, constant improvement of business processes, business process reengineering, 6 Sigma, Lean.
  • Methods for business process identification, discovery and modelling existing processes (AS-IS) and making the proposals for improvement (TO-BE).
  • Change management.
  • Workshop: group hands-on work on case Tailor.it: modelling and analysis of current business processes, finding inefficiencies in existing business model, proposing improvement and discussion.

2nd module: Implementing the improvement of business processes (carried out by the Faculty of Economics Ljubljana University)

19th and 20th June 2013, at the Faculty of Economics Ljubljana University

  • Challenges and CSFs of business process change in practice with case studies from local organisations.
  • Hands–on workshop: Modelling and analysing business processes with iGrafx Process tool and BPMN notation, simulation.
  • Process automation through ERP systems and BPM Suites.
  • Implementing process organization, process ownership and the role of BPM office.
  • Measuring business processes: developing system of key performance indicators (KPIs) for processes and using business intelligence (BI) tools.

Programme Director

Additional Information

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