Business Process Management
course
Aims of the course
Objective of this course is to give the students knowledge about different contemporary approaches to business process management. The focus is on the business aspects and practical application.
Course syllabus
1. Introduction to digital transformation and BPM
2. Identifying and modelling business processes
3. Analysing business processes
4. Business process change
5. Continous process improvement methods
6. BPM deployment through ERP systems
7. BPM deployment through BPM suites
8. Setting-up a process support organization
9. Managing and measuring business processes
10. Change management
11. BPM and organizational culture
12. Reference models
Course director(s)
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